Privacy and PDPA policy

3. Privacy Policy

3.1 Data Collection and Use

• The Company collects only essential personal and business information necessary for the provision of services.

3.2 Confidentiality

• All Client information, including financial data and documentation, will be kept strictly confidential and used solely for fulfilling professional obligations.
• The Company will not disclose Client information to third parties without prior written consent, except as required by law or regulatory authorities.

3.3 Data Security

• The Company implements reasonable technical and organizational measures to safeguard Client data against unauthorized access, loss, or disclosure.

3.4 Client Rights

• Clients have the right to request access to, correction of, or deletion of their personal information by contacting the Company directly.

3.5 Third-Party Services

• The Company may use third-party services (such as courier services or tax portals) solely for processing or delivery purposes. These providers are contractually obligated to maintain the confidentiality of the information shared.

Personal Data Protection Notice

This notice is issued under the Personal Data Protection Act 2010 (Act 709) of Malaysia.

Personal data we collect

• Identity and contact details: name, identity card number, tax identification number, address, phone number and email.
• Tax and financial documents: CP58 statements, receipts, bank statements, income documents and other records you give us.
• Details needed for your tax return, such as employment type, spouse and dependant information and the bank account for any tax refund.
• Messages you send us, including through WhatsApp, email and the contact form on this website.

Why we use it

• To prepare your accounts and tax computation and to file your tax return with LHDN.
• To provide receipts management, bookkeeping and tax audit representation.
• To communicate with you, manage your account and bill you for our services.
• To meet our legal and regulatory obligations.

Who we share it with

• Lembaga Hasil Dalam Negeri (LHDN) and other authorities, where required to provide our services or by law.
• Your assigned tax consultant and our staff, who need it to serve you.
• Service providers who support our work, such as courier companies, cloud hosting and document processing software. They may only use your data to provide their service to us.
• We do not sell your personal data.

How long we keep it

We keep your records for as long as you are our client and afterwards for as long as Malaysian law requires. Section 82 of the Income Tax Act 1967 (Act 53) requires tax records to be kept for seven years.

Your choices and rights

• You may ask to see the personal data we hold about you, and ask us to correct it.
• You may ask us to limit how we use your data, or withdraw your consent. If you do, we may not be able to continue some or all of our services.
• Providing your personal data is necessary for us to act for you. Without it we cannot prepare or file your tax return.

How to contact us about your data

Write to us at admin@aanpartners.com, call +60 11 6250 6031, or visit our office at Cova Square, Unit L1-25, Jalan Teknologi, Kota Damansara PJU5, 47810 Petaling Jaya, Selangor.

This website

The contact form sends us only the details you type into it. The tax estimator and calculators on this site run in your own browser, and the figures you enter are not sent to us or saved. This site does not use advertising or tracking cookies.

Notis Perlindungan Data Peribadi (Bahasa Melayu)

Notis ini dikeluarkan di bawah Akta Perlindungan Data Peribadi 2010 (Akta 709) Malaysia.

Data peribadi yang kami kumpul

• Butiran pengenalan dan perhubungan: nama, nombor kad pengenalan, nombor pengenalan cukai, alamat, nombor telefon dan emel.
• Dokumen cukai dan kewangan: penyata CP58, resit, penyata bank, dokumen pendapatan dan rekod lain yang anda berikan kepada kami.
• Butiran yang diperlukan untuk borang cukai anda, seperti jenis pekerjaan, maklumat pasangan dan tanggungan, serta akaun bank untuk bayaran balik cukai.
• Mesej yang anda hantar kepada kami, termasuk melalui WhatsApp, emel dan borang hubungi di laman web ini.

Tujuan kami menggunakannya

• Untuk menyediakan akaun dan pengiraan cukai anda serta menghantar borang cukai anda kepada LHDN.
• Untuk menyediakan pengurusan resit, simpan kira dan perwakilan audit cukai.
• Untuk berhubung dengan anda, mengurus akaun anda dan mengebil perkhidmatan kami.
• Untuk mematuhi kewajipan undang-undang dan kawal selia kami.

Kepada siapa kami dedahkan

• Lembaga Hasil Dalam Negeri (LHDN) dan pihak berkuasa lain, jika perlu untuk perkhidmatan kami atau dikehendaki oleh undang-undang.
• Perunding cukai anda dan kakitangan kami yang memerlukannya untuk melayani anda.
• Pembekal perkhidmatan yang menyokong kerja kami, seperti syarikat kurier, pengehosan awan dan perisian pemprosesan dokumen. Mereka hanya boleh menggunakan data anda untuk memberi perkhidmatan kepada kami.
• Kami tidak menjual data peribadi anda.

Tempoh simpanan

Kami menyimpan rekod anda selagi anda menjadi pelanggan kami, dan selepas itu selama tempoh yang dikehendaki oleh undang-undang Malaysia. Seksyen 82 Akta Cukai Pendapatan 1967 (Akta 53) menghendaki rekod cukai disimpan selama tujuh tahun.

Pilihan dan hak anda

• Anda boleh meminta untuk melihat data peribadi anda yang kami simpan, dan meminta kami membetulkannya.
• Anda boleh meminta kami mengehadkan penggunaan data anda atau menarik balik persetujuan anda. Jika demikian, kami mungkin tidak dapat meneruskan sebahagian atau semua perkhidmatan kami.
• Pemberian data peribadi anda adalah perlu untuk kami bertindak bagi pihak anda. Tanpanya kami tidak dapat menyediakan atau menghantar borang cukai anda.

Cara menghubungi kami tentang data anda

Tulis kepada kami di admin@aanpartners.com, hubungi +60 11 6250 6031, atau datang ke pejabat kami di Cova Square, Unit L1-25, Jalan Teknologi, Kota Damansara PJU5, 47810 Petaling Jaya, Selangor.

Related policies

AA & Partners PLT, registration no. 202004002910 (LLP0025694-LGN). Cova Square, Unit L1-25, Jalan Teknologi, Kota Damansara PJU5, 47810 Petaling Jaya, Selangor. Questions about this page: admin@aanpartners.com.